Joe, thank you for pointing this out. Yes, typically a player gets put on restricted status after abandoning a couple games, which requires that said player complete a game before the restriction can be lifted. What does restricted status do? It prevents someone from auto-joining more than one game at a time. The system will allow one active game, but not more than that. Not to say that person cant play more, but they would just have to vocalize such to a potential GM rather than use the auto-join feature silently.

How did it fall apart in this scenario? In this case the player was never put on restricted status. The WB games process NMR's without intervention, so nothing raised a red flag here. This is still a manual / human review process, whereby someone has to bring it to our attention for something to be done. Usually I'll notice if someone abandons since GMs come to open games up for a replacement, but a single abandon usually does not warrant a restricted status.

In any case, this account has been duly noted. Please all, dont hesitate to bring up any questionable play. We can be reached anonymously via the feedback form online, or just email me directly, or feedback-at-diplomaticcorp-dot-com with any concerns. It is always our goal to raise the level of play here. This means finding the right balance between tolerance and improvement, and NMRs and abandons. It is a gray line, that is defined from everyone's perspective a different way.

If anyone has suggestions on preventing situations like this (moreso than pointing out any one individual, improving standards in general), please bring them up like Joe has done here. The best thing we have going for us is that we are a community, and as such, an active roll by everyone is the best course.

Thank you,
-mike